KRUNGSRI AUTO, a leader in automotive finance under the Bank of Ayudhya, has identified the omni-channel customer experience as the next big thing in the auto finance market and is encouraging the industry to offer a seamless experience to win the hearts of customers.

SIAM COMMERCIAL Bank is looking to do more used-car and car-title lending to offset the slowdown in loans for new autos, said Narong Srichukrin, first executive vice president and head of SCB’s wealth segment and retail banking group.